Frequently Asked Questions
Everything you need to know about Smith Optics gear, shipping, and warranty.
How do I determine which lens tint is best for my environment?
Our ChromaPop™ technology enhances clarity across various conditions. For bright, sunny days, we recommend our 'Sun' series with lower VLT (Visible Light Transmission). For overcast or flat-light conditions, our 'Storm' lenses provide higher contrast and better depth perception.
What is the warranty policy on Smith sunglasses and goggles?
Smith offers a limited lifetime warranty on all sunglasses and goggles. This covers defects in materials and workmanship for the lifetime of the product. Please note that scratched lenses are considered normal wear and tear and are not covered under warranty.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout. Once your order ships, you will receive a tracking number via email to monitor your delivery.
What is your return and exchange policy?
We offer a 30-day return policy for items in new, unused condition with original packaging. If you are not satisfied with your purchase, you can initiate a return through our online portal for a full refund, excluding original shipping costs.
Are Smith helmets compatible with other goggle brands?
While our helmets are engineered for 'Ultimate Integration' with Smith goggles to prevent fogging and ensure a seamless fit, they are designed to be compatible with most standard sports goggles on the market.
Do you offer replacement lenses for older models?
Yes, we stock a wide variety of replacement lenses for both current and many discontinued models. You can search by your frame name in our 'Accessories' section to find compatible lens options.